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How easy or difficult do you find the process of uploading diabetes device data, in preparation for a virtual visit with your diabetes care provider?
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I don’t actually have to upload anything myself. My Dexcom and t:Slim pump upload themselves automatically.
my Endo is a 2-hour drive away, so I really like the video visits. I can upload my data to my computer and print reports, but there is no way to email them to my doctor, so I drop them at the post office and hope for the best – Ha!
Do you mind me asking what type of system (pump and cgm) you use. I am surprised you can’t download the info and have your doctor see it.
Uploading data from my Omnipod PDM requires a USB connection which I don’t have on my tablets/phone. I have a chrome book with USB ports, but can’t download the diasend drivers. As I work in the hospital I can take my PDM to the Diabetes Team office and upload via the diasend uploader in their office. Data fro libre2 uploads automatically to LibreView. Frustrating that they can’t be viewed as combined data.
I upload data from my t-slim weekly without difficulty but have never had a virtual visit.
I use the Dexcom Share app, so it gets uploaded/available all the time.
I also use an InPen which I have to email the reports since they don’t have a share feature.
I have Dex and t:Slim, which are both connected to my phone via Bluetooth so the info is always available. But I also use Tidepool, which is very easy, although it does require a USB cable to upload the data.
My visits, virtual or in person, typically follow extensive lab work so I do not need to upload data.
I answered
“other” because I never need to upload a thing, whether it’s in person or virtual because my endo automatically gets my tandem/Dexcom automatically.
I saw my endo virtually only two times. I could not download my data those times. I have had visits to her office since that time.
I have to call the Medtronic help line every time!
Both Dexcom G6 and Omnipod DASH upload daily to Glooko automatically—so my numbers are always available to my endo and me. Love the Glooko aggregated charts.
All the data is available in the dexcom clarity app.
My struggles have been technical but eventually I manage to get it done.
Missed an important option, data is uploaded but MD can’t or won’t access it for the pump. One endo kicked me out from his practice be cause I voiced concern over treatment advice w/o seeing the pump data. Next endo has g ad difficulties getting to the tandem data due to convoluted process and difficulties with Tandem professional site.
I just have my endo look at my site instead of the professional site.
I have no problem uploading usually, but it’s only for my own use. I don’t consult with my Endo, or any doctor, for diabetes help. After 45 years I either figure things out on my own, or use type 1 forums when I’m having a problem. Other T1Ds much more knowledgeable than the drs in this area.
I don’t have issues uploading but sometimes there is an issue, I’m assuming, on the site.
My provider has access to all my data. I do not need to download anything.
I upload my T-Slim/Dexcom data every month. I guess my Endo looks at them before phone appts (which I prefer). But I also will get a thank you note just about every month so I doubt they have tech issues at their end. I upload often so I can review and make changes. And of course with T.I.R now getting attention it is very helpful that the upload process (at both ends) is easy.
Once I purchased a newer iMac, allowing me to access Tandem’s t:connect, I’ve been able to send pump/CGM data to my Endo before each appointment.
the G6 data is always uploaded automatically. I do upload my Clarity data every Sunday morning. 50% of time software stated no uploader found? apparently, I need to wait approx 5 min for process to begin. My Physician is soooo happy when my data is waiting for him prior to visit.
My Chromebook tells me I can’t do it, so I go to the office the day before so they can input the data before my virtual visit.
My Medtronic pump uploads automatically overnight each day. I still have to talk to my endo about access because they aren’t set up to get my data. I still had my old endo connected. So the last visit I had they still took my pump to upload. I have not have any virtual visits.
The first few times were a struggle, but I do well now.
The PA helps me prior to connecting with the Endo. The TSlim is generally problematic in downloading but Dexcom downloads nicely in Share. My numbers are pretty much good enough that he doesn’t feel a need to look through the pump numbers. I do wish I could connect my pump info with the Dexcom info in one place automatically like in Dexcom Clarity for example. That would be awesome. I would also like to be able to add hand written notes to say what kind of foods or exercise or stress created an event or non event. This would help me understand my numbers and patterns. I know there must be other programs or apps to do this but I would like to have it in one place that would be easy to share with the Endo.
I’m glad you asked this question. Also, I’m curious about the systems that upload automatically. I’ve never heard of them before.
For years I’ve had great difficulty uploading my data to T:connect or Dexcom Clarity. It always required me to uninstall the program from my computer, then reinstall the program. Usually takes me 2 or 3 hours each time I try to upload my data. FINALLY, I discovered that I need to use the cable that came with my T Slim pump to upload data. When I used the T Slim cable, I had no problems at all the last time. I’ll keep my fingers crossed and hope that the T Slim cable resolves all the problems I’ve had over the years.
The bitter pill of electronic communication is not simply difficult to swallow but also a burdensome demand.
I, like many of you, use Dexcom and tSlim. Piece of cake, right?
Wrong. Because I use secure browsers and also truncate and interfere with as many cookies as possible (as well as using numerous devices—phone, notebook, main frame, et al—communication is effectively blocked. That is my desire. Personal privacy is crucial to me. I am, I recognize, my own worst enemy. So be it.
I would find a virtual visit for diabetes a waste of time. I need to see my endo in person. As for uploading diabetes device data, I do not use an app, but I have tried in the past to upload data to my computer. That is no problem, but the graphs that result were absolutely useless. They said I would be able to see a trend, for example, high blood sugars after dinner every day. But I can tell that from my paper records, and that is easier to read and quicker to see. So I will not use a computer app for my device.
I chose other as I do not have virtual visits. I find it easy to upload the data for my in person visits with Tandem and not necessary, but automatic, with Dexcom.
I upload my device the day before I go into an in-person visit so the medical staff doesn’t have to do that when I get to the medical appointment. I use the T-connect on my computer.
I provided my Endo’s office staff with the link to run my reports. When I check-in I ask the front office staff to remind the MA to run the reports. When my Endo joins me in the exam room, he has the reports.
Dexcom automatically uploads itself anytime I’m at home thru WiFi. Tandem is very easy. Just by connecting the pump to my laptop and using the tandem
Uploader. it just take a few minutes before any visit to the doctor.
When I first started out I struggled a little, but usually managed to figure it out eventually. The instructions for the Omnipod Dash were a little confusing and the Freestyle 10 and 14 day systems had 2 or 3 different apps that would open on my computer. But now I’ve just got a Freestyle 2 and it uploads automatically, so I don’t even think about it anymore.
I don’t have a problem at all, my endocrinologist’s RN is the one who seems to struggle with it. No matter who downloads it, the office only looks at the last two weeks worth of data, and look at in black & white (not on the color monitor or from a color printer) so it’s not terribly helpful. I’ve offered to regularly upload my pump from home so my doc can make adjustments, but she shook her head and said “I’m afraid that’s never going to happen”.
My Doctor has never asked me to upload my data nor does she ask to see it during regular office visits.
Our endo office has access to follow both his dexcom and his Omnipod dash, so we don’t have to do anything.
In the past when I’ve always been able to upload the data without any problems to be seen and reviewed by my healthcare team.
I only have in-person visits with my endo, but I prepare all my reports, print them and take them in with me. His previous diabetic educator downloaded and printed them for me when I emailed her, but the current CDE no longer provides that service.